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Fire/EMS Emergency Evacuation Plan Guide: Emergency Assistance Techniques for Persons with Hearing Impairment
Rules to Follow When Assisting Persons with Hearing Impairment
- Flick the lights when entering the work area to get the person’s attention.
- Establish eye contact with the individual.
- Face the light, do not cover or turn your face away from the individual.
- Use facial expressions and hand gestures as visual clues.
- Check to see if you have been understood. Repeat instructions if necessary.
- Offer pencil and paper.
- Don’t allow others to interrupt.
- Be patient.
- Provide the individual with a flashlight for signaling their location in the event that they are separated from the rescue team or buddy. This also facilitates lip reading in the dark.
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